Colorado State University, Department of Continuing Education
Colorado State University (CSU) hired me to do usability testing on their recently redesigned site for Continuing Education. The focus was on perspective students; those who might be interested in taking classes online via CSU.
Traditionally, people who aren’t your customers are hard to convince to help you make your site better. But we were able to find quite a few people to give good feedback and find areas not only to fix, but to make the site more engaging as well.